IT-Employee Setup – IT-IHDLab.Com

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Your Name *

Is this setup for? *

Date *

Employee Name *

HR-Onboarding Document# *

Employee Personnel Email Address *

Employee Supervisor Email Address *

Access Type *

Office365 |Teams |
Computer Login
Active Directory
Printer Validation
Labdaq
LabNexus
VPN SonicWall (NE)
Microadvantage
Door Access (Fob Key#)
Phone Setup (8x8)
e-Fax
Zoom Business License
SLAR -Request to Supervisor
PreciseQ -Request to Supervisor
Other (Specify in Additional Notes)

If other is selected please input the information under the additional notes.

Access Type for LabNexus *

IHD-Staff
QC
Admin - No Sales
Billing Team - Orders
COVID Testing + Ordering
IHD-Staff
IHD-Staff - Additional
IHD-Staff - Onboarding
Limited Access Admin
Order Entry
Phlebotomist
Sales
Sales - All Locations - All Reports
User Setup
View Result
View Result - All Locations

Have you added the employee under the group email(s)? *

Accessioners, Billing, CLS, Couriers, Covid, Customer S, IT, Kits, Lab, Labtech’s, Management, Orders, Phlebotomy, Sales, Staff, Vendors

Group Emails *

Accessioners
Billing
CLS
Couriers
Covid
Customer S
IT
Kits
Lab
Labtech’s
Management
Orders
Phlebotomy
Sales-All
IHD-Staff
Vendors
IHD Meetings
DaaS
PH
3PL

Username (Computer Credentials) *

First letter of initial and full last name. Ex: John Smith username JSmith

Password (Computer Credentials) *

User must change the password.

Laptop/Device-Login

Signing in to the device for the first time requires an active vpn or assistance from [email protected], unless you are onsite (hq or the lab).

137544.262

Connect via VPN Instructions

employee? (Printer) Model

Username (VPN NetExtender) *

First letter of initial and full last name. Ex: John Smith username JSmith

Password (VPN NetExtender) *

User must change the password.

Server address: 98.189.86.205:45855 and Domain: ihdlab.com

137544.252

VPN Setup for Windows 10/11 Procedure

Username (Document-MicroAdvantage) *

First letter of initial and full last name. Ex: John Smith username JSmith

Password (Document-MicroAdvantage) *

User must change the password.

To Access the MicroAdvantage Site - Click here

Username (Result-Portal-LabNexus) *

First letter of initial and full last name. Ex: Tom Smith username TSmith

Password (Result-Portal-LabNexus) *

User must change the password.

To Access the LabNexus-Result Portal Site - Click here

📧 Email [Office365 Outlook] *

First letter of int and full last name. Ex: John Smith email JSmith@domain

Password (Email) *

User must change the password.

Signing in to the device for the first time may default to google - click back and select "setup manually" then click the server type "OUTLOOK not exchange".

137544.473

Accessing outlook email inbox procedure

Teams download link - CLICK HERE

More setup instructions - CLICK HERE

Username (LIS-LabDAQ) *

First letter of initial and full last name. Ex: John Smith username J.Smith

Password (LIS-LabDAQ) *

User must change the password.

User must change the password when login to LD

Phone *

Member of (Active Directory) *

List directories name here

Fax# *

Fob Badge# *

Ext *

Printer Validation (Active Directory) *

IHD-Printers (LAB)
IHD-Printers (HQ)
Both Locations

Email (e-Fax) *

Group or Employee Email

Zoom Invitation Screenshot *

Drag & Drop Files, Choose Files to Upload

Include the screenshot from the pending option.

Instructions: MS-Admin Center

Instructions: Printer Validation

Instructions: SonicWall-NE

Instructions: 8x8

Instructions: Domain Controller

Instructions: LD User Config

Instructions:MicroAdvantage

Instructions:e-Fax

Instructions: Active Directory-Member Of

Instructions: LN User Config

Instructions: Net2Access

Instructions:Zoom

Have you assigned any asset to employee? *

Assets Type :- *

Laptop/Desktop
Tablet/iPad
Hotspot
Monitor
Printer
Phone
Other (Specify in Additional Notes)

📡 Device ID (Hotspot) *

🖥️ Device ID (Monitor) *

🖨️ Device ID (Printer) *

📱 Device ID (Smart Devices) *

💻 Device ID (Laptop/Desktop) *

💻 Model #(Laptop/Desktop) *

Manufacturer (Hotspot) *

Manufacturer (Monitor) *

Manufacturer (Printer) *

Manufacturer (Smart Devices) *

PC Name (Laptop/Desktop) *

Mac Address #(Laptop/Desktop) *

Model (Hotspot) *

Model # (Monitor) *

Model # (Printer) *

Model #(Smart Devices) *

Manufacturer (Laptop/Desktop) *

💻 OS Type *

Window 10/11 Pro
Window 10/11 Home

📄 Serial# (Hotspot) *

📄 Serial# (Monitor) *

📄 Serial# (Printer) *

📄 Serial# (Smart Devices) *

📄 Serial# (Laptop/Desktop) *

🔑 Pro Key is required *

Input the purchase key code.

🔧 Make sure to pre-configure following softwares. *

LabDAQ
ActiveTrak
TrendMicro
Adobe Reader
NetExtender
Office 365
ZohoAssist
Other (Specify in Additional Notes)

Before you install any software make sure PC is joined to domain.

Hyperlink Generator ActiveTrak Download Link

LabDAQ Installation:- Call CGM 1-800-359-0911 x 4 Client ID 45309

Hyperlink Generator TrendMicro Download Link

Hyperlink Generator Office365 Download Link

Hyperlink Generator AdobeReader Download Link

Hyperlink Generator ZohoAssist Download Link

Hyperlink Generator NetExtender Download Link

Smart Device Location *

PSC
Remote user
Client
Lab

Is Smart device program under SOTI? *

Printer Location *

PSC
Remote user
HQ
Lab
Client

Instructions

Client Organization Code and Location Name *

Webservices Email *

Instructions

Device ID (Phone 8x8) *

Model # (Phone 8x8) *

Serial# (Phone 8x8) *

Manufacturer (Phone 8x8) *

Phone Location (8x8) *

PSC
Remote user
HQ
Lab

📄 Additional Notes *

All instruction videos are meant for only training purposes. Make sure to config the accounts according to the employee job role.